!! Beware of Counterfeit Imitations of our Products !!

We are sadly experiencing a spate of pool builders (particularly across South East Queensland & Northern NSW) faking our products. These pool builders lie to their customers and tell them they are using our award-winning pool interiors but instead brew up fakes using cheap alternative materials.

Multiple customers per week contact us to complain their pool interior looks drab and plain and feels rough, when it was promised to look vibrant, colourful and sparkling; only to discover through talking to us that their pool builder never ordered our premixed products for their pool. Some of the common things they tell us include:

  • The pool builder used and referred to our website when doing colour selections with the customer
  • The pool builder showed them our samples
  • The pool builder showed/gave them our brochure
  • The pool builder referred to the colours by name (i.e “Mediterranean”, “Pacific” etc)

The above leads customers to believe that they are getting our amazing products when they are not.

It is very easy to check if your pool builder is using the real deal. Call on 1800 281 991 or email to sales@blueglasspebble.com.au and tell us who the pool builder is and when the interior is being installed and we will happily do a check for you.

If it does not come in the bag pictured below with the product name stamped in the box then it unequivocally is not our product, won’t look as advertised, won’t be of the same lofty quality standards and won’t be protected by our warranty. It also will not have the Mother of Pearl Shells in it as this product is available only in our premixed bags.

Be sure not to accept inferior imitations. Ask for Blue Glass Pebble Company by name and ensure you get a GENUINE product that looks the best and is backed by an Industry Leading 10 year warranty!

When filling in your pool contract, make sure under pool interior it reads (for example) “Pacific” by Blue Glass Pebble Company.

We have recently had the misfortune of discovering certain pool builders and contractors have been installing inferior products for customers under the guise of installing our products. Even after charging customers extra and specifying our products in the contract, some contractors have been mixing up counterfeit knock offs. These fakes carry no warranty from us, could contain inferior ingredients, and are certainly not the pool interior you may have researched and chosen. We recommend you do your due diligence and ensure you are receiving what you pay for. Remember, poor quality and imitation pool surfaces can stain and permanently discolour over time. Please contact Michael on 0401 695 337 if you have any queries.


Our product always comes in triple layered white paper bags (as pictured), wrapped on pallets (as pictured).

It will clearly state “Premixed, just add water” and will have a label box containing the branded name of the colour you selected, i.e. “Mediterranean”.

If you have selected one of our products (i.e. “Pacific”, “Noosa”, “Mediterranean” etc. and the product does not arrive onsite looking exactly like this, then it is not our genuine premixed product.

Bag of Blue Glass Pebble ProductPallet of Blue Glass Pebble Product